Privacy Policy
COOKIE & PRIVACY POLICY
WELCOME TO THE LEIGHTON VANS AUSTRALIA PTY LIMITED’S PRIVACY POLICY.
Leighton Vans Australia Pty Limited respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This privacy policy is provided in a layered format so you can navigate through to the specific areas set out below.
Protecting Your Privacy
What type of personal information do we collect?
Why do we collect your personal information?
Where do we store your personal information?
Who may use your personal information?
When and why do we use your personal information?
What is the legal basis for using your personal information?
Marketing Consent and preferences
Cookie Policy
Purpose of this privacy policy
This privacy policy aims to give you information on how Leighton Vans Australia pty Limited collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter or purchase a product or service or take part in a competition.
This website is not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
Controller
Leighton Vans Australia Limited is the controller and responsible for your personal data (collectively referred to as "COMPANY", "we", "us" or "our" in this privacy policy).
Contact details
If you have any questions about this privacy policy or our privacy practices, please contact our DPO in the following ways:
Full name of legal entity: LEIGHTON VANS AUSTRALIA PTY LIMITED (ABN 93 668 652 408)
Email address: info@leightonvans.com.au
Postal address: TBC
You have the right to make a complaint at any time to the Office of the Australian Information Commissioner (OAIC), Australia’s supervisory authority for data protection issues (www.oaic.gov.au). We would, however, appreciate the chance to deal with your concerns before you approach the OAIC so please contact us in the first instance.
We keep our privacy policy under regular review. This version was last updated on July 2023.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
- PROTECTING YOUR PRIVACY
At Leighton Vans Australia Pty Limited we are 100% committed to protecting your privacy and security. We totally appreciate and respect how important privacy is.
We will use your personal information in accordance with the General Data Protection Regulation (“GDPR”) together with other applicable laws and regulations that relate to data protection and privacy. For the purposes of data protection legislation, Leighton Vans Australia is the data controller in respect of your personal information that we collect and process as further described in this Privacy Notice.
- WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT?
We will only collect information that is necessary for the relevant processing activities but is likely to include the following (although the list is not exhaustive):
Name
Postal address
Previous postal addresses
Email address
Mobile number (personal and/or work)
Landline numbers (home and work)
Bank account information
Employment information (for finance applications)
Date of Birth
Nationality
Photo ID (including passport and driving licence)
National Insurance Number
Vehicle details
Purchase history
Social media logins/identifiers
- WHY DO WE COLLECT YOUR PERSONAL INFORMATION?
Leighton Vans Australia collects and uses information to efficiently process the sale and supply of new and used motor vehicles to our customers and in the provision of our upgrades services. We carry out a range of processes and procedures connected with the effective and efficient running our business.
We collect personal data:
To sell and deliver our products and services to you
To arrange finance on your behalf so that you can fund the purchase of a vehicle
To assess your eligibility for insurance products and their suitability for you
To obtain feedback from you so that we can improve our products and services and the customer experience
To perform internal operations necessary to provide our goods and services to you
To manage our relationship with you and our business partners
To understand and collect your marketing preferences
To carry out organised marketing campaigns including competitions, promotional events and special offers
To carry out different forms of direct marketing
To enhance the safety and security of our services to our customers
For training, monitoring and quality control purposes
To comply with our legal and compliance obligations
To enable you to purchase and register a new or used vehicle with the relevant agencies
To process or facilitate payments for goods and services including the management of customer payments and refunds
To collect and recover money that is owed to us
- WHERE DO WE STORE YOUR PERSONAL INFORMATION?
Personal data collected will be electronically stored and processed in Leighton Vans Australia. All information you provide may be transferred or accessed by entities in Australia as described in this Privacy Notice. We store manual data at our dealerships, offices, premises as well as placing it in long term secure external storage facilities.
- WHO MAY USE YOUR PERSONAL INFORMATION?
Your personal information may also be used by our employees, contractors or agents and disclosed to third parties either with your consent or on another lawful basis.
- WHEN AND WHY DO WE USE YOUR PERSONAL INFORMATION?
Booking a test drive - If you book a test drive we require a copy of your driving licence which we will retain for a period of 6 months in case of a speeding, parking or other motoring offence that may occur.
Making an enquiry or showing an interest - As you look at more information about Leighton you may visit our website or physically visit our site. To learn more about our goods and services, you may voluntarily provide personal information, such as your name and email address during these interactions. You may also provide information online via cookies or similar technologies when you visit our website.
Selling your vehicle - If you request a valuation for your current vehicle then we will require your vehicle details including registration number, mileage plus your name, email address and telephone number so that we can send to you your indicative valuation.
Purchasing a vehicle and using our other services - Once you have decided to buy our products we can offer various ways for you to fund your purchase. When you buy from us, you may be asked to provide information so that we can complete your purchase. Information may include your name, phone number, email, postal address, and payment information. We will also need to collect proof of your identity for the purpose of avoiding fraud and other types of financial crime.
If you want us to arrange finance for you then we may need to collect further information and send this to one of our finance providers. If for any reason your finance application is declined, then we can send your application to other lenders for consideration. However we will always seek your consent before passing your application on to other lenders or credit brokers. Our finance providers will conduct a credit check and affordability assessment on you before making a decision whether to offer you finance to fund your vehicle purchase.
Vehicle registration - Certain categories of the data that we collect are necessary for the registration of your vehicle with the relevant agencies and you will not be able to opt out from this data collection, sharing and/or processing. This data includes your name, postal address, email address, vehicle registration number and chassis number. We collect this information to help ensure that your vehicle is properly registered with the relevant agency before delivery and that you are registered with the correct road fund licence applicable to your vehicle.
We may also share your details with third parties in the event that the vehicle that we have sold or supplied is the subject of a parking fine, speeding fine, bus lane fine, any other road traffic offence and/or breach of a lawful obligation. These third parties may include the police, local authorities, councils, government departments, private parking companies and/or their appointed agents.
Arranging a loan vehicle - If we agree to provide you with a loan vehicle then we will require a copy of your driving licence which we will retain for a period of 6 months in case of a speeding, parking or other motoring offence that may occur.
- WHAT IS THE LEGAL BASIS FOR USING YOUR PERSONAL INFORMATION?
Your privacy rights are protected by law. We can only use your personal information if we have a proper and lawful reason for doing so which may include:
To fulfil a contract we have with you;
When it is in your vital interests;
When it is our legal duty;
When it is in our legitimate interest; and/or
When you consent to it.
- MARKETING CONSENT AND PREFERENCES
When you have provided consent, we may use and process your personal information for the following purposes:
To return calls, text messages, emails and other similar communications that you have specifically requested from us
To supply brochures and other marketing material you have specifically requested from us
To contact you via email, text message, post or telephone with marketing information about our vehicles and other products and services
To arrange finance insurance and other non-regulated add-on products and accessories for you;
To share your personal information with our authorised manufacturers, finance companies and brokers, insurance administrators and/or our recommended third party partners for them to contact you with marketing information about their products and services.
You can have a “Right to Withdraw” your consent at any time.
- COOKIE POLICY
This policy details how Leighton Vans Australia uses cookies when you visit our website.
What is a cookie?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
Consent to receive cookies
By accessing, browsing and using our Site, you are agreeing to our use of strictly necessary cookies.
You can disable cookies from your browser and delete all cookies currently stored on your computer or smart device. At anytime you can manage the use of these types of cookies.
Please be aware that if you disable cookies from your browser you may be unable to access or use certain parts of our site. Unless you have adjusted your browser setting so that it disables cookies, our system will issue cookies when you access our Site.
What are the cookies doing and why?
We may collect standard internet log information, including where available your IP address, operating system and browser type, for system administration and usage reporting. We collect these details in a way that does not identify you.
Cookies enable us to:
Customise our Site according to your individual preferences.
Carry out research and development, including improvement on our Site.
Recognise you when you return to our Site.
We use the following cookies on our Site:
Strictly necessary cookies - These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our Site, use a shopping cart or make use of e-billing services.
Social media cookies - These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Analytical or performance cookies - These allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies - These are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies - These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
